Sentient Signature Limited (“We”) is a company incorporated under the laws of the Isle of Man Companies Acts 1931-2004, with registration number 132429C and whose registered office is situated at Suite 3, 1st Floor, The Jet Centre, Isle of Man Airport, Isle of Man, IM9 2RJ.
We respect your privacy and as a company are committed to safeguarding your personal data.
The types of personal data we may collect include:
Identity Data such as your full name (including first, second, middle, maiden and previous names), passport data, date of birth, gender;
Contact Details including telephone number(s), email address(es) and postal address(es);
Medical Data including any medical conditions that may be relevant to your travel itinerary;
Financial Data such as bank accounts or cards that may be used for the payment of services;
Technical Data including browser and device information, your IP address and other details of the technology used to access our services;
Marketing Data such as your marketing preferences and consents;
Usage Data including data about how you use our website and services.
From time to time, we may be required to collect and handle special categories of personal data, such as medical data.
We will only gather and handle your personal data where we have;
We collect personal data whenever you interact with us. This may be via our website, through your correspondence with us (such as by phone or email), and during face-to-face interactions with us, i.e. at events.
We may share your personal information with any of the companies within the Sentient group of companies. Further details on the companies within the Sentient group can be found on our website (www.sentientsignature.com).
In addition to this, we may also share your personal information with third parties outside of the Sentient group. These external third parties include:
We will retain your personal information for as long as we are required to, depending on the purpose for which it is being processed. Personal information may be held after we have fulfilled our contractual obligations for the purpose of dealing with any queries or complaints you may have relating to the services we have provided.
Your personal information will be securely deleted or anonymised after a period of five years following your last interaction with Sentient Signature Limited. Anonymised data may be held for an indefinite period of time for the purpose of further processing where necessary.
Under the EU General Data Protection Regulation (GDPR), you, the consumer, reserve the right to:
In some instances, we may be required to retain your information for compliance purposes as part of a legal obligation or where you have an upcoming contractual agreement with us.
Should you wish to make a request regarding your rights towards the way we handle your personal information, you can contact us by sending an email to firstname.lastname@example.org or by writing to:
FAO: Data Controller
Sentient Signature Limited
Suite 3, 1st Floor
The Jet Centre
Isle of Man Airport
Isle of Man
In the interest of protecting the personal information of others, we will be required to confirm your personal identity before proceeding with any such requests.
When making a request to access or receive a copy of the personal information we hold on you, we recommend that you include the following information:
If you are making a request on behalf of another individual, we will require signed authority from each individual involved in the request.
Sentient Signature Limited respects your privacy and as a company we are committed to safeguarding your personal data. With this in mind, we are constantly reviewing our policies and procedures surrounding the handling of your personal information.